5 Star Customer Service

Our 15-Day Satisfaction Guarantee

Your Heights Finance personal loan is backed by a 15-day, no-risk and no-cost, satisfaction guarantee. That means if you change your mind for any reason within the first 15 days, you may cancel your loan with no obligation and no cost to you.*

We encourage you to share your loan contract with a trusted financial advisor, or even with other financial institutions. Compare interest rates and terms with other lenders so that you are confident you’ve selected the best loan option for you.

We guarantee loans and 5-star service, because you deserve nothing less.

Apply Today

*If you wish to exercise this satisfaction guarantee, you will be required to return the loan funds in full within the 15 day period in the form of original loan check, cash, cashiers check or money order and return all your original loan documents provided at your loan closing in order to cancel the loan. If your original loan was secured with titled collateral, you will be required to sign a title correction form allowing Heights Finance to reassign its lien before the loan can be cancelled. If you financed an Auto Security Plan, the Auto Security Plan enrollment form must be returned before the loan can be cancelled. Your 15-day period begins the day after the date of your new loan. If the final day falls on a weekend or holiday, the cancellation period will be honored up through the next business day.


**Not available where prohibited by law.